Testimonials

Don't just take our word for it, see what what our clients are saying about the holidays we create for them.

We had a wonderful trip to Vietnam, all arrangements were executed perfectly and were first class.   The guides in Vietnam were extremely knowledgeable and helpful at all times and great fun to be with. We enjoyed having only 6 in the group. This is the first time we have done an escorted holiday and will certainly be repeating it. 

Best of Vietnam Escorted Tour 2018 - Sandra - May 18

We had the most wonderful time, it really was a holiday of a lifetime for us. The guides in Japan really impressed us, as well as being knowledgeable they were so kind, keen to show us as much as they could and so proud of their country. They showed us the main attractions and anything else they felt we would be interested in, having got to know us a little by then. They gave us suggestions for our further days. All journeys ran smoothly, there were no hitches! It’s such a treat for everything to be on time...it made our travel enjoyable!

I’m glad we made the decision to go to Hiroshima although it was a quick visit, the trip to Miyajima island is a must and very easy to do on your own. I felt the itinerary was spot on and we wouldn’t want to have done it any other way. It was well thought through and the additional booklets on each place was invaluable. It was a trip of a lifetime that was made even more special by the ease and attention to detail of the package you put together for us.

Highlights of Japan - Kim & Chris - May 18

The garden show at the presidents palace in Delhi was spectacular / 10-foot dahlias/ spring and summer bedding flowering together and Joe swift very much part of the day. Everybody should stay at the Wildflower   Hall sometime in their lives .Breakfast in sunglasses outside under silk umbrellas at high altitude with the snow capped Himalayas on the skyline. Truly memorable.

Gardens of India Tour 2018 - Lesley - March 18

Our Tour Guide, Rachel Munnick, was excellent. I want to congratulate her as her caring nature, sense of humour, organisation skills and problem-solving capacities were impeccable. Congratulations to Rachel! The Amber Fort at Jaipur was sensational.

Gardens of India Tour 2018 - Cheryl - March 18

Dear Rachael, Thank you so much for sending the photos – brought back lots of memories. Also, thank you again for all you did to make our holiday so enjoyable. It is easy to underestimate the importance of your role on guided tours. Rosemary and I think that you filled it admirably, letting the local guides do their thing, but at the same time making sure that your headless chickens were being herded in broadly the right direction!

Gardens of India Tour 2018 - Robin & Rosemary - March 18

Rachel was fantastic! Professional but with a great sense of humour.

Gardens of India Tour 2018 - Wendy - March 18

Karen, Thanks very much. We all had a great time - the island is strikingly beautiful and I particularly loved being so close to nature and wildlife. The hotels were all very good - we particularly liked the Water Gardens - so beautiful and in fact, in the end, we kept the villa as it was so comfortable and fun to be together. The Amangalla was also stunning and a brilliant finale to the whole trip. 

The trips were all good - highlights for us were the elephants, taking a drink at the Royal bar in Kandy, strolling around Galle. I loved the atmosphere in Nurawa Eliyah, the tea plantations were fascinating. Plus the trip to the spice farm was brilliant and we were treated to a beautiful lunch there - the owners were absolutely charming and made us very welcome. Our guide Udaiya was brilliant, kind and attentive and wanting at all times to make sure we were having a good time. 

So all in all a wonderful trip and another excellently organised holiday by you. All the flights were great and transport, meals, arrangements seamless and easy. Thank you so much.
 

RS - 12 Day Sri Lanka Highlights - March 18

What a great trip it was - expertly guided by you and others. I have certainly got withdrawal symptoms now!! 
 

Gardens of India Tour 2018 - Lavinia - March 18

Rachael did a magnificent job. Dealt with every problem, there weren’t many, quickly, efficiently and with a lightness of touch. We cannot speak too highly of her.

Gardens of India Tour 2018 - Norman and Dorothy - March 18

Can't believe that just last week we were in beautiful Jaipur, with the heat and the real Indian flavour.........I really want to go back there someday.

Rachael...it was your warmth, fun, organisation skills and problem-solving strategies which really made the tour a success. Congratulations, Rachel, you really are very good at your job! I had an amazing time in India and, in the grips of this perishing English cold, I am now planning where to go next.

Gardens of India Tour 2018 - Cheryl Ruiz - March 18

I was ill on this tour and the arrangements made to ensure that I was well looked after were first class and the people could not have been kinder or more efficient.  They went out of their way to make life as easy as possible for me.

Gardens of India Tour 2018 - Alison - March 18

Joanne, I wanted to touch base with you after our trip to Thailand. Everything was wonderful, and we were very happy with the country, the transfers, the hotels. Thank you very much for all your help.
 

Leslie Roark - February 18

Joanne, We are now on the final leg of our holidays having had a wonderful time both in Thailand and Burma. Racha, by the way, was fantastic and we were looked after like royalty so many thanks for everything you have done for us.
 

Simon Phillpotts - February 17

Dair and I are still reeling with memories of our epic journey to India. What a discovery!  We had read much beforehand of the bustle, the sheer volume of the great human tide that surges from dawn to dusk; the scent of dust, of spice, of flowers...of elephants. it did not disappoint!
We were really pleased with the way Cleveland organised the tour. Vikram is such an asset as a guide; he was meticulous with advice over local custom - without being tedious - and his knowledge of the culture and history is encyclopaedic, delivered from the heart. He is unexpectedly endearing, with his morning hugs!  Christine was charming and tremendously helpful at all times.
We rather expected you and Lindsay to breeze in occasionally, give us a speech and then be swept away in a scented limousine. Not a bit of it!  Your energy - both of you - was boundless; and your attention to detail, at all times, was so impressive. It's hard work talking to complete strangers, day after day, as though they were your buddies. You both take that on with consummate ease: with a deep sincerity. Above all you gave us a great deal of fun which we will always remember.
Thank you both for your part in a grand holiday for us both.
 

India Cricket Tour with Allan Lamb, 2016 - Vicki & Dair - December 16

We had an incredible trip, enjoyed Sri Lanka and the Maldives, the hotel, the 5 star service everywhere and the guide and driver were extremely nice with us.

Thanks for your help in planning this incredible trip! 

Diana - August 16

We would like to thank you and your team for making our holiday the best we have ever had.

The organisation of all aspects of the holiday were exceptional starting with The Landmark in Hong Kong with their outstanding front desk service, to our pick-ups (all drivers not only were exceptionally kind and friendly, they also acted as Tour Guides in each destination J), hotel services and all flight details. I must admit, it was the first time after such a holiday that I didn’t want to return home

Thank you once again. We hope to book another long distance holiday with you again soon.

Mr & Mrs Maas - February 16

It was such a joy to meet you all & experiencing the gastronomic delights of Vietnam. Your choices of venues were exquisite, the excursions revitalising, with the pinnacle being the extraordinary experiences with Michel Roux. All thoroughly captivating & entertaining. World class.....congratulations on conceiving such an stimulating event. Thank you for  titillating our palates with such an array of stimulating tangy tastes. Spice of the moment...... fresh green coriander seeds, wasabi rocket & the zesty limequat; Glass of the month..........Albarinyo, crisp, fragrant, cooling. Perfect for Wimbledon

Flavours of Vietnam Escorted Tour - M Fischer - June 15

What stood out for us were the food experts - Daniel Hoyer, Michel Roux and Xanthe Clay were excellent; Mr & Mrs Lamb were very helpful and fun. They sorted out any problems and looked after the elderly guests.

Flavours of Vietnam Escorted Tour - Mr & Mrs Howell - June 15

We just wanted to thank you for a marvellous holiday, everything was great. All timings worked perfectly, all flights were on time and the guides and drivers were waiting for us at every step. All the tours and guides were excellent, especially Tung in Hanoi, Peter in Hue/Da Nang and Borin in Siem Reap. We all learnt a great deal about Indochina and Vietnam in particular will definitely be on the list of places to return to. Thanks for organising the trip for us, it was a fantastic way to see these wonderful countries.

Mr & Mrs White - May 15

We had an incredible honeymoon which will be something we'll never forget. The organisation was amazing, and both Marina Bay Sands in Singapore and Constance Moofushi in the Maldives were more than we could have ever imagined. We want to go back immediately. 

Mr & Mrs Patterson - May 15

We had an amazing time. Oman is rather magical - friendly, Arabian vibe. We adored the hotel - perfect balance of luxury but not stuffy. Kids around the place but no one getting cross if they play or make noise. Gorgeous beach and sea and the food was fab. Our rooms on the water were perfect. Thank you for your calm and mellow help.

V. Wildman - April 15

My wife, Robyn and I would like to express our great thanks to your Cleveland Collection team for your excellent and professional work to help make our trip to India unforgettable. All components combined seamlessly to ensure a fantastic holiday. We would not hesitate to recommend your services.

 

Michel Roux - March 15

Thanks to wonderful travel company Cleveland Collection, I heard about a new Maldivian resort: Amilla Fushi...I can safely and genuinely say it was the best holiday I have ever had.

Miranda Hart - March 15

We wish to thank you (Rachael) and Klaudia for all your help booking our honeymoon. We had a fantastic and special time in Thailand :-) Our honeymoon was perfect!

All the hotels you selected were great. Our favourite was the Dhara Devi in Chang Mai. Wow it was like staying in a palace! They were so attentive and we had our own butler! We were made to feel like royalty!

The Sala Samui was paradise too   - really quirky to have an outdoor bathroom. I have never had a shower under palm trees! 

All in all we are really impressed by the service you have provided us and we will definitely be recommending you to our family and friends. Hopefully we will be planning our next holiday soon and so you will be hearing from us again!

Mrs Mahalingam - September 14

We thought that everything, from our first contact with you through to leaving the hotel was excellent - First Rate! We have recommended you to friends and family.
Thank you again.

Dr Hopkins - December 12

We had a truly wonderful holiday and can't thank Tracy Wilson enough for her expertise, advice and suggestions on our first trip to Bali. Her choice of recommended hotels/resorts was excellent.  We can't wait to go back.

T & F McPhee - September 12

Thanks for all your help with our honeymoon and booking it. The service we have received so far has been excellent and stress-free which is a bonus when you are trying to organise a wedding.

Mr Kirsten - June 12